🔒 Privacy Policy for Velmira.Art

Welcome to Velmira.Art! Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services in Pakistan.

🧾 1. Information We Collect

We collect the following types of information:

• Personal Info: Name, phone number, email address, delivery address

• Payment Details: Transaction details (we do not store credit/debit card info)

• Device Data: IP address, browser type, device type

• Usage Data: Pages visited, time spent on site, clicks, etc.

🛍️ 2. How We Use Your Information

Your information helps us:

• Process orders and deliver products

• Provide customer support

• Improve our website and services

• Send updates, promotions & offers (with your consent)

• Detect and prevent fraud or misuse

🔐 3. How We Protect Your Information

We take your security seriously. Here's what we do:

• Use SSL encryption

• Secure our servers & databases

• Limit access to authorized personnel only

We never sell or rent your information to third parties.

📦 4. Sharing of Data

We only share your data with:

• Delivery partners for shipping your orders

• Payment processors (e.g., banks, Easypaisa, JazzCash, etc.)

• Government authorities, only if legally required

📬 5. Cookies & Tracking

Our site uses cookies to enhance your experience:

• Remember login info

• Track analytics & performance

• Personalize content

You can control cookies via your browser settings.

🧑⚖️ 6. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Opt-out of marketing emails or messages

• Request a copy of the data we hold about you

To exercise these rights, contact us at support@velmira.art.

🇵🇰 7. Legal Compliance in Pakistan

We comply with Pakistan’s local data protection laws and regulations including PECA (Prevention of Electronic Crimes Act) and any future digital policies by the Government of Pakistan.

✉️ 8. Contact Us

Have questions or concerns about your privacy?

📧 Email: support@velmira.art
📍 Location: Rawalpindi, Pakistan
🕒 Working Hours: Mon–Sat, 10am–6pm

🔄 9. Updates to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page. Please check back regularly to stay informed.

Last updated: April 12, 2025